Terms of Service

Services

We design and build custom websites and software and offer managed hosting for the sites we build. The client portal and hosting are reserved for clients whose site we built.

Quotes and orders

A quote is valid for the period stated in it. The contract is concluded when you accept it in writing (email included) and, if requested, pay the deposit. Changes to the project may change timing and cost and are agreed before we proceed.

Prices and payment

Prices are in euros and, unless stated otherwise, exclude VAT. Managed plans are invoiced annually in advance. Invoices are due by the date stated on the invoice.

In case of delay we may suspend services after notice and charge statutory interest.

Cooperation and timing

Stated timelines depend on the content, materials and approvals you provide. If materials arrive late, delivery dates move accordingly.

Intellectual property

After full payment you have the right to use the site and the content created for you. Our tools, libraries, components and reusable code developed in general remain ours and are licensed to you for use within the project.

You warrant that you hold the rights to the text, images and trademarks you provide. We may mention the project in our portfolio unless you object in writing.

Managed hosting and client portal

We provide hosting, monitoring, backups and updates as described in the chosen plan. We aim to keep services available with the care of a professional provider but do not guarantee uninterrupted operation unless a service level is agreed in writing. We may perform scheduled maintenance and will notify you where possible.

Plans renew at the end of the stated period unless cancelled within the terms of the plan.

Free analysis tool

The report is automatic and indicative: it is based on public technical checks made at a specific moment and is neither a security audit nor a guarantee. Scores are our own assessment using our own criteria and may differ from other tools (such as Lighthouse).

Use it only on your own sites or sites you are allowed to analyze. We may limit requests to prevent abuse.

Acceptable use

• Do not use the site or services for unlawful activity or to infringe third-party rights.
• Do not try to access unauthorized areas or compromise their security.
• Do not overload our systems with excessive automated requests.

Liability

We do not exclude or limit liability for intent or gross negligence, or where the law does not allow limitation. Otherwise our total liability is limited to the amount paid for the affected service in the 12 months before the event and excludes indirect damages such as lost profit or data loss not covered by agreed backups.

Term and termination

You can end a project or plan by notifying us in writing: work already performed and periods already invoiced remain due unless agreed otherwise. We may suspend or end services for non-payment or breach of these terms.

Personal data

We process data as set out in the privacy policy. When we handle your users' data on your behalf (for example on the site we host) we act as your processor and may sign a dedicated agreement.

Governing law and jurisdiction

These terms are governed by Dutch law. Courts in the Netherlands have jurisdiction, without prejudice to mandatory consumer protections in your country of residence.

Changes

We may update these terms: they apply from publication and do not affect contracts already concluded.

Contact

Lintelab · KVK 98178229 · [email protected]